Employee Engagement
Made Simple

We do so much more than measure Engagement.
We guide and show you how to improve it

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Approved Survey Partner for the Fáilte Ireland
Employer Excellence Programme 

Helping you understand your team and create a workplace they want to be part of.

Employer Excellence, presented by Fáilte Ireland, with the text 'The mark that will help you hire' adjacent to it.
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Employee Engagement Isn’t About Beanbags.

It’s about getting the basics right — and doing them consistently.

Too often, organisations chase flashy perks to boost engagement. But if someone’s having a poor experience with their manager, struggling with communication, or dealing with team tension, no amount of free snacks or foosball tables will make up for it.

At Workbly, we bring it back to what actually matters.

We help you understand what’s really going on in your business. We measure your engagement baseline, translate the data into clear insights, and support you with practical, people-focused actions. Then we coach your managers to deliver on them.

Our approach is grounded in cause and effect — so you don’t just get a score, you get to the root of what’s driving (or damaging) engagement, productivity, and retention in your business.

We’re not just survey providers. We’re hands-on specialists with smart tech, sharp thinking, and ongoing support that makes a real difference.

diagram

Is your team Engaged?

Potentially sabotaging your company from the inside. Highly disruptive, higher absenteeism, more likely to leave, poor customer experience.
Circular progress indicator showing 18% in red with 'Sample' text below.

Potentially sabotaging your company from the inside.
Highly disruptive, higher absenteeism, more likely to leave, poor customer experience.

Disengaged

Usually do what is expected of them, but fall short of consistently delivering the desired behaviours. Can easily become disengaged if left too long. But can also become more engaged with the right support
A circular progress chart indicating 25% completion with a small orange segment and the word 'Sample' underneath.

Usually do what is expected of them, but fall short of consistently delivering the desired behaviours.

Can easily become disengaged if left too long. But can also become more engaged with the right support.

Swing Vote

Want your business to succeed and will do everything they can to support it, resulting in maximum productivity, improved customer service and retention.
Circular progress chart showing 57% in green with the label 'Sample'

Want your business to succeed and will do everything they can to support it, resulting in maximum productivity, improved customer service and retention.

Engaged

How do you improve Employee Engagement?

It’s not just a HR initiative. Real engagement happens — or doesn’t — at the front line. That’s why your managers play the biggest role, every single day.

Workbly's 4 Step Process To Improving Engagement

1

Measure

Start with the truth. We survey your team to understand what really matters to them — and where the gaps are.

2

Design

Together, we shape the kind of culture and employee experience you want to create — one that supports both your people and your goals.

3

Develop

We train and support your managers to lead well, communicate better, and create an environment where people can thrive.

Action

4

We co-create practical action plans — at company, department, and team level — so everyone’s clear on what’s next.

The BE MARK: A Standard Worth Earning

The Workbly BE MARK is our seal of approval — awarded to employers who meet our high standards for employee engagement.

It’s not given lightly. To earn it, your organisation must meet the benchmark in our engagement programme and demonstrate a genuine commitment to creating a great workplace.

Being awarded the BE MARK positions you as an employer of choice — helping you attract top talent, retain your best people, and stand out in a competitive market.

2025 Workbly BE MARK Stamp.png

What our customers have to say…

  • I recently had the pleasure of partnering with Workbly to conduct an employee engagement survey for Windward Management. From the outset, Ross was incredibly attentive to our needs and provided exceptional service that truly exceeded our expectations.

    The survey process was seamless and professionally managed, and the insights we gained were invaluable. Ross’ dedication to ensuring we received the best possible experience was evident in every interaction. His attention to detail and commitment to our success made a significant impact on the overall outcome of the survey.

    I am genuinely impressed with the level of expertise and support provided by Workbly. This partnership has already proven to be fruitful, and I look forward to a long and successful relationship with them. I wholeheartedly recommend Workbly to any organization seeking to enhance employee engagement and achieve meaningful results.

    Pat Cussen

    Group Operations Director – Windward Management

  • "In order to improve and continue developing employee engagement it starts with your employee survey. This is your base line. During the past few weeks we have been delighted to have worked with Ross O'Neill on a recent employee engagement survey. With turnover traditionally high in hospitality we were very mindful to maintain our high scores and to put measures in place to help us into the future. Helping us to continue to attract top talent and further develop our teams. Ross has given us that base line and has provided fantastic support ... We look forward to implementing actions over the coming weeks with our teams. A very big thank you Ross O'Neill, always a pleasure working with you."

    Kathleen Linehan
    Strategic Director Of Human Resources At Trigon Hotels

  • “Ross at Workbly supported us at Flahavan's and was an absolute pleasure to work with. His expertise and professionalism stood out, as he provided actionable feedback and insights on how to drive engagement within our team. His recommendations were practical, tailored to our needs, and made a positive impact on team dynamics. I highly recommend Ross for his deep understanding of team development and strategic engagement. Looking forward to working with him again!”

    Johnny Flahavan
    Managing Director - Flahavan's Porridge

  • It was an absolute pleasure to work with Ross as we rolled out Workbly across 14 of our Hotels in 2024, with two more hotels joining the programme in 2025. Ross is exceptionally knowledgeable and assisted our Hotel Teams implement actions to help drive engagement in our Hotels. Ross was always on hand to answer any questions that we had. I would highly recommend Workbly for anyone thinking about implementing an Employee Engagement Tool in their Company.

    Amanda Meade

    HRD – Windward

  • Ross provided a very comprehensive and insightful service to us at BFree Foods. He was highly collaborative and gave us expert advice on how to tailor the survey to maximise relevance for our company, while still maintaining enough data to benchmark against industry norms. We had excellent engagement from staff on the survey, and especially the presentation of the results, and it served as a fantastic engagement exercise in and of itself. I highly recommend using an external service for employee surveys and Workbly were fantastic to work with. Highly recommend!

    Bébhinn Whelan
    HR Manager - BFree Foods

  • "It has been an absolute pleasure working with Ross and the Workbly team on our Team Member Survey here at Trigon Hotels. Key to our success is understanding how our team feels, and then to take action where needed in order to help us achieve our best results. Ross works with such a practical process, it clearly helps you understand not only areas for improvement but reinforces areas that are working well. By the end you have a very actionable plan for improvement. We look forward to welcoming Ross back later this year to review our progress and no doubt increasing results."

    Aaron Mansworth

    MD of Trigon Hotels - Cork, Ireland

  • "We engaged Ross and Workbly to help support our first business wide Engagement Survey. We were delighted with what was achieved and Ross demonstrated real expertise in building a survey that suited our requirements.

    Ross’ delivery of our results was great – concise, factual and tailored for different audiences. Ross also went the ‘extra mile’ in ensuring we understood everything, had action planning mechanics set up and emphasising how important it was to focus on taking forward the outputs."

    Karen Bandoh
    HR Director of Ann Summers – London, UK

  • “The overall process and engagement with Workbly was a fantastic decision for our company, with new ownership and a lot of change - especially to our culture. They offered us an external overview of how the senior team and employees viewed the organisation. All employees’ views are valued, and the survey gives the opportunity to really break into the detail of these views.

    A fantastic tool for any organisation!

    Thank you, Ross, and we look forward to continuing to work together.”

    Ger Alley
    GM of The Heritage Hotel – Ireland

  • "I love working with Ross and Workbly. He is professional, approachable and very supportive with the processes involved in the Employee Engagement Programme and is always available to help. With Ross’ assistance and guidance we have found solutions to all of our engagement difficulties and helped to create action plan’s for all Managers regardless of their style/experience."

    Catherine O’Rourke
    Castleknock Hotel – Dublin, Ireland

  • "The Fitzwilliam Hotel has used the services of Workbly for two consecutive years and on both occasions the results that Ross has delivered have been impressive. The level of detail that Workbly provides on employee feedback is invaluable. The results allow you to focus your efforts on what is important to staff, ultimately leading to greater engagement and a greater sense of cohesion amongst team members."

    Fergal O’Connell
    GM of The Fitzwilliam Hotel – Dublin, Ireland

  • We have a pleasure of working with Workbly as part of FBD Hotels and Resorts, since 2022 when Killashee joined the group the insights and tools provided by Workbly have been influential in positive change management, enhancement of employee engagement and overall workplace environment.

    Ross from Workbly has been incredibly supportive and insightful throughout our journey of development of highly positive workplace culture and engagement – his expertise and knowledge have been invaluable.

    Magda Egan

    HR – Killashee Hotel

  • "My experience with Workbly has been nothing but 5 Star from the very beginning with my first meeting with Ross. Every step of the way I felt supported and enabled to get the best out of this investment and the service has been of the highest standard. Many thanks and we look forward to continuing to work with you in the future."

    Stefanie Brooks
    Hastings Hotel Group – Belfast, UK

  • “You can’t fix what you don’t know!

    A big thank you to all the team at Workbly for performing a high level employee survey for my Dubai team. Some really great insights and invaluable information revealed which has helped me make some change in order to improve the business, and the employees day to day experience working within the company. Highly recommended and something I wish I would have done much sooner”

    Simon Bell

    MD of USEO - Dubai, UAE

  • "Dearest Ross,

    Thank you for helping us understand in a very meaningful way how our people feel. Appreciate your support!"

    Donnie V Tantoco
    CEO of Rustan’s – Manila, Philippines

  • We have Worked with Ross for a number of Years in Faithlegg, We Have developed a real team ethos in all departments under his guidance. The best point about working with Ross and Workbly is the support he offers to me and all the team in Faithlegg after each team survey.

    Eddie Flynn

    GM – Faithlegg

  • It’s been a pleasure working with Workbly to manage our annual employee surveys. Their insights and support have made a real difference in helping us understand our results and focus on the right actions to improve engagement. The team is knowledgeable, approachable, and always ready to offer guidance whenever we need it. I would highly recommend Workbly to any business looking for a partner in employee engagement.

    Brian Bowler

    GM – Aghadoe Heights Hotel

  • A real pleasure to work with Ross and the team at Workbly. I have always found them to be professional, engaging and always on hand to advise and support

    Ann-Marie Smith

    CEO – GPO Museam

  • Workbly is a fantastic platform for workforce management, and Ross was a great support throughout Croke Parks Meetings & Events engagement as part of the Fáilte Ireland Employer Excellence Programme. His expertise made the process seamless, and the platform itself is user-friendly and efficient. Highly recommend!

    Marie Smyth

    Head of Venue – Croke Park

  • I have found working with Workbly to have had a very positive impact on our business during 2024. Ross has been very supportive to our managers and we are really starting to see the benefits of working with them and looking forward to seeing further positive progress on employee engagement in 2025.

    Matthew McDonagh

    GM – Diamond Coast Hotelscription goes here

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